Its smart technology that helps us make sure its really you when shopping online. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . If a loss is due to theft, you may need to provide a copy of the police report. Please visit americanexpress.com/benefitsguide for more details. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. Be sure to check your cardholder agreement for your specific benefits. Health care items and/or medical equipment. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. Related: Best credit cards for extended warranties. After logging in, click "File a Claim." Go through the online claim process and provide the required information. Purchase protection doesnt require any registration in advance. What You Should Know About Foreign Transaction Fees. Terms, Conditions and Limitations Apply. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. These are provided as guidelines only and approval is not guaranteed. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. Consumable or perishable items like food and batteries. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. *Eligibility and benefit levels vary by card. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. Indirect or direct damage to an item or property resulting from a covered event. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Underwritten by AMEX Assurance Company. Have you considered how much it will cost to use credit card while traveling abroad? Plus, not all damage and losses are covered. Please view our advertising policy page for more information. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. Coverage applies for 90 days after purchasing the item. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. More information can be found, American Express makes it easy you can file your claim. Check here before booking an award fare. In the case of a damage claim, you may need to send in the broken item. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. If an item is stolen, file a police report immediately. Please view our advertising policy page for more information. To view rates and fees of the American Express Gold Card, see this page. To view rates and fees of The Platinum Card from American Express, see this page. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Many Amex cards offer purchase protection but coverage limits vary. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. New comments cannot be posted and votes cannot be cast. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. We'll run a soft credit check to find special offers, but it wont affect your credit score. Our partners cannot pay us to guarantee favorable reviews of their products or services. The Hilton Honors American Express Business Card. The Centurion Card from American Express** and The Business Centurion Card from American Express. Commissions do not affect our editors' opinions or evaluations. There are a multitude of purchases that are excluded from purchase protection. Purchase Protection is underwritten by AMEX Assurance Company. Here is a list of our partners and here's how we make money. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Underwritten by AMEX Assurance Company. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). Amex's extended warranty perk applies to warranties of five years or less. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. You must provide an original store receipt (or a printout of an online receipt). Check the. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. Marriott Bonvoy Brilliant American Express Card. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. We believe everyone should be able to make financial decisions with confidence. Return Protection1 So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Worry less. It appears that JavaScript is either disabled or not supported by your web browser. Cash and cash-like items including gift certificates, stamps and coins. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. The Forbes Advisor editorial team is independent and objective. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. However, not all purchases and losses are covered by AmEx purchase protection. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. But can you use your credit card to do so? Official application link: Chase Freedom Flex. This card shines for this use, but overall the star ratings may differ when compared to other cards. Related: How an often-overlooked credit card benefit put $1,400 back in my wallet. Platinum. Underwritten by AMEX Assurance Company.. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. This post contains references to products from one or more of our advertisers. Amex EveryDay Credit Card is no longer available through NerdWallet. Maximum coverage per purchase protection claim: $500. Coverage Limits Apply. Our opinions are our own. Youll be asked for a copy of the receipt and your Amex purchase record. However, this does not influence our evaluations. The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. Shop more. You need to typically provide documentation (receipts) and sometimes proof such as a police report. The card details on this page have not been reviewed or provided by the card issuer. You can view the full list of cards here. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Terms apply. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. Policies are underwritten by AMEX Assurance Company. Learn more: The best credit cards for travel insurance benefits. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . Items voluntarily or involuntarily discarded. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. We'll run a soft credit check to find special offers, but it wont affect your credit score. Editorial Note: We earn a commission from partner links on Forbes Advisor. Please read important exclusions and restrictions. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Provided you purchased them less than 90 days ago you should be covered. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. An itemized receipt from the retailer showing the purchase. Subject to additional terms, conditions and exclusions. Business cards are no exception. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. Help protect your eligible All financial products, shopping products and services are presented without warranty. Terms apply. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . Blue Cash Preferred Card from American Express. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Check your benefits guide for complete details. Delta SkyMiles Reserve Business American Express Card. Benefits are providedfor Replacement Cost up to the lesser of the Eligible Payment or the per item and calendar year maximums as described below. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. If you claim an item was stolen you will need a police report. *Eligibility and Benefit level varies by Card. Pre-qualified offers are not binding. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Balance transfer fee applies, see pricing and terms for more details. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. and U.S. supermarkets. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This coverage is complimentary on most AmEx cards including some debit,. 971 0 obj
<>/Encrypt 962 0 R/Filter/FlateDecode/ID[]/Index[961 35]/Info 960 0 R/Length 65/Prev 833811/Root 963 0 R/Size 996/Type/XRef/W[1 2 1]>>stream
When evaluating offers, please review the financial institutions Terms and Conditions. read full answer For most people, the purchase protection benefit offered by some credit cards flies under the radar. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. Terms apply to the offers listed on this page. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Also, if it was gone 30 minutes later, it was stolen. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. Check your eligibility here. When evaluating offers, please review the financial institutions Terms and Conditions. Editors note: This is a recurring post, regularly updated with new information. There are credit cards offering purchase protection that aren't included in this list. By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. Theres nothing easier than buying a gift card at the last minute. You will need to provide American Express with the original store receipt or a printout of an online receipt. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. Many Amex cards offer purchase protection but coverage limits vary. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. American Express processes claims more quickly than some other issuers. Here are some tips to help you navigate this growing trend. Submitted a claim and it was approved the next day. Your financial situation is unique and the products and services we review may not be right for your circumstances. However, if your item is just lost or missing, you wont need a police report. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. , other credit card benefits you might be eligible for. Terms, conditions and limitations apply. And be aware of excluded purchases, too. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. All financial products, shopping products and services are presented without warranty. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Please try again later. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center.