One arrived, dead. Thank you. Once an order is placed, make sure to ship the item as soon as possible. I WOULD NEVER RECOMMEND USING THIS SITE. And it was not cheap. I purchased a pair of boots on the Mercari site that were list mens size 9. OneShop is a financial technology company, not a bank. This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Coach Purse If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Informative article, as always! Sellers sign up to Mercari and list their items for free. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Note: For brand-name products, serial numbers or receipts must be @chaocathy1 A tracking number is required for all items. The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. discretion. This company is nothing but a scam. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. Can they ever accidentally authenticate a fake bag? Mercari sounds like a big scam site! So yes they do take the money before you rate the seller. By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. Therefore, you need to make sure that the buyers/sellers are also reliable. At the cost of those of us that have not stood up and challenged them. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! I only buy and sale luxury items Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Second one never arrived. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. I was swindled and scammed. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. Your information was really helpful. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. Sign up now with a 3-day money-back guarantee! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. However, if you are found guilty, then you will need to say goodbye to the marketplace. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. They wanted photos from every possible angle within 24 hrs! It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Yes, it can be worth it to sell on Mercari. Hi, Just the fact that I am not happy with this item, should be enough. Be as detailed and as honest as you can. The seller loses both ways. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. They get to keep items, Get them for free and MEcari does nothing to protect the seller. Some of my items are STILL listed. Got an extra air fryer, a kid's bike, or a big . property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. Mercari executives including John Langerling are millionaires! Thank you for this article. Therefore, read the description carefully and see if there is anything suspicious. Question for you: Can I pay or get paid with PayPal? The box was a Mustang puzzle box, but the puzzle inside was a kitten. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). Means if item is fake enough to convince u for 3 days you just lost ur money. There is a scam in process. Huge federal crime, these platforms dont care, anything to make a buck. Should it ne bad Enoch to warrant a refund. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. STAY AWAY! Customer service is horrible. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? 1. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. So, its up to you whether you want to maximize your profit or maximize your time. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. He even went so far as having the post office send me a tracking number which turned out to be invalid. I have been swindled out of funds by buyers claiming issues with orders. So, to the question is Mercari legit?, the answer is definitely yes. My direct deposits are on hold until 8/10/2018. It would not power up. Tip always ask questions and more pictures if needed While some activities can seem normal to you, Mercari might have some rules against them. Note: Kitchen cutlery and multitools that include knives are You can access your listings at any time by going to your profile then go to Selling and finally to Listings. Its not a good place to be a seller. It does not reflect poorly on the seller who did not provide the product. "epidemic"), Inflated prices where listings attempt to profit from tragedies and They removed a CC purse I listed the other day. (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. No in person customer service response. Now, the seller has 3 days to ship the item to the buyer. You must be a registered user to add a comment. However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. One transaction was perfect. The most important part of this section is the listing title, because its what buyers initially see. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Hopefully, this guide helps you with your online selling journey. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! All we did was to buy a product off of the Mercari platformwe were required to create an account. New here? Save yourself some real money and buy on eBay. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . Can you sell fake stuff on Mercari? After 48 hrs, the system allowed me to send an email about the problem. And the seller is still selling on Mercari. I understand that the resolution or answer given does not favor your end for now. Commission. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . The seller dropped off the item to USPS instead of UPS. 06:58 AM. This is the last response from Mercari: AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! What this business is doing to its clients! So if you haven't read the Terms of Service, it's not uncommon for a seller to disobey the guidelines. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Knives, such as switchblades, hunting knives, pocket knives, butterfly Now I realize Ive fallen for a blow. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! New tracking did not show up, so emailed again. Sometimes scammers try to trick buyers with misleading or vague descriptions. of highest caliber, I thought you might want know, and move to correct these minor blemishes. BEWARE BUYERS!!!! BUYER BEWARE! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mercari sucks IMHO! After logging in you can close it and return to this page. Dont miss the extended list of best things to resell online to boost your sales further. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. I have the legal right to do so, although Mercari tries to say different in their contract. Hey Bob, I have had very good experiences with Mercari so far. any medium. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. Mercari may not be used in connection with any product, service, transaction And I did for fill out form. permitted. I still do not know if I will be reimbursed. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. ago Hmm that's interesting since she tried lol but thanks for letting me know. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. To keep the marketplace safe all sellers need to verify their identity. It really helps to round up a few items at once, so you have a batch to start. The seller has no control at the delivery level and is not required to refund the seller. Where in the article and comments do you see anything that would cause you to come to your conclusion? Then Mercari said it was over their 3 day allowance for returns. Check out our blog on how to get started selling (hint: its simple).. Received a response a day later saying they would check into it. Absolutely zero customer service and they make it very difficult to contact anyone. Both seller and Mercari profit off corny scams. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! Mercari has buyer protection in place to keep the buyers safe. In the long run that can ruin shoppers confidence in your listing. In the U.S., it's illegal for a person to sell counterfeit merchandise. I have not taken any action this just happened. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party.