PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please contact us or your travel advisor for more information. The U.S. dollar is the only currency accepted on board Holland America Line ships. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Dive In featuring hamburgers and hot dogs. All values herein are in USD. Registration is free and there is no obligation to bid. I'm not sure why this "issue" crops up every other week, and people go berserk. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. I have $550 onboard credit from different sources for a 14 day cruise. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. The time to reserve your desired stateroom, suite and dining preference is now. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. If you choose, continue the journey into the Yukon on your Alaska cruisetour. How do I get to use the $200 obc for grats for 3rd in cabin? Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. This will generally include any credit given by a TA. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The representatives will help you with luggage tags. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. For your convenience, foreign currency exchange services are available at Guest Services. It is obviously available in Seattle, but not available on the ships. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. It is also a good idea to bring your prescription for eye glasses or contacts. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. The password will need to be disclosed to the youth staff upon pick up of the child. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Unused TA credits were credited back to our credit card at the end of the cruise. Please note that fees and visa requirements are subject to change without notice. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Download Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. So we spent all the OBC but $18, and they just refunded the $18. With Carnival, they held $70X4 adults and $70X2 kids. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Reconfirm any special transfer requirements for disembarkation with the on board. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. Promotional credits are nonrefundable. Casual dining is available in the Lido Market every night. Means no new earrings for my DW. Great post Roz! We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. If we do not have your information by this deadline, you will be unable to sail. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. popular and unique itineraries. I used the wrong word. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. If you charge in excess of the held amount, the accumulated excess charges will be added to your pre-authorized amount at the end of each day. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Reservations may be made on board by contacting the restaurant manager. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Safety begins with the design of our ships. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Unused TA credits were credited back to our credit card at the end of the OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. All guests should keep themselves advised of changes in government requirements. Payment of any fines levied is the responsibility of the individual guest. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Started June 21, 2021, By Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. I dont think weve paid attention before (obviously not!) With this in mind, the following emergency phone numbers are available for your use. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Holland America Line has announced that its running a special offer for members of the United States military. Offer expires November 15, 2022. I'm sure there is more but that's what I can think of off the top of my head. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Important Customs information and shopping maps will be provided at the talk. From outside the U.S. access 1-321- 837-6106. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Thus the various reports on this board about getting money back, spending in casino, etc. Please attach a tag to each piece of luggage you will be checking on the cruise. This topic is now archived and is closed to further replies. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. I've had rental car companies put holds of $300-$500 on my credit card. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Your travel advisor can provide you with additional information if you are interested in this option. Still have questions? It also gives me spending money on the way home! The 3rd person gratuities will be deducted each day for that day. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. 2. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. All guests are required to disembark the ship at this time. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. . WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Promotional credits are nonrefundable. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). appreciate the info. I have a $200 obc . $150 from HAL $50 from TA. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. On the second day, go to the desk (or a kiosk) and ask for a copy. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. It is not a deposit, it is a hold on your credit that is available. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. It is not that unusual to be given incorrect information by HAL customer service reps. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Please note: This service is available only on days of sailing. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. 1-206-626-7353 to add services to your itinerary. You will be responsible for all costs you incur to join the vessel at the next port. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Appointments may be made in advance on our web site athollandamerica.comor once on board. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. LauraS For many years we have emphasized environmental stewardship and conservation in our operations. Shops On Board: A world-class shopping experience is just steps away. If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Your baggage will arrive in your stateroom later that afternoon. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. At the center is Music Walk: an exclusive collection of performances. It indicates the ability to send an email. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Personal checks are not accepted on board. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. WebMake travel your tradition during Holland America's 150th year of cruising! In Seattle. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. You will have just 1 receipt showing up on your shipboard account. HAL is neither responsible nor liable for any printing errors. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day Mostlocations will accept major credit cards, and some will accept U.S. dollars. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Mail: Letters and postcards may be mailed from the ship while in ports of call. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Powered by Invision Community. If you do not see our representatives, pleasehave one paged. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. All cash advances are subject to restrictions. You will claim your luggage when you arrive at your final airport destination. Be certain to bring along a record of all your vaccinations. Head to B.B. It's not a deposit, but they do hold the funds on your card. Any excess deposit will be refunded to you at the end of the cruise. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) No. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Discover ancient cities, seaside towns and a rich culinary tradition. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Some clearances will require face to face inspections, details will be communicated to you onboard. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. Learn more.