If your intelligence requires an immediate response please dial 999. If so, pleasecall999now. If so, pleasecall999now. It may not be possible, reasonable or proportionate to investigate complaints about officers or incidents where many years have passed as the persons involved may no longer be working with us and accounts or records may not be available. So that lessons can be learned, officers/ staff need to be aware that any confidential and personal information they access on the Force Computer System must be related to their role and/ or for a policing purpose. Fighting Crime. We require your consent to store cookies for certain categories of functionality. There are Civil Asset Recovery Agents who may be able to act on your behalf to recover criminal assets that represent some or all of your losses. Through organisational learning, reflective practice and misconduct meetings Northumbria Police revealed issues surrounding officers/ staff accessing data on the Force Computer System without a policing purpose. *. Built on the basis of a partnership between the police, the community and media, Crimestoppers is an invaluable service that enables anyone with details of criminal activity to pass them on to the police anonymously, without fear of exposure or retribution.RewardsRewards are available for callers who provide information leading to the arrest and charge of an offender.These rewards are funded by the Crimestoppers Trust, who are an independent registered charity.Report itIf you wish to provide information anonymously, you can visit the Crimestoppers web page and use the Secure Contact Form or call the Crimestoppers telephone number 0800 555 111 at any time of the day or night, 365 days of the year. Once your report has been disseminated, the recipient force takes responsibility for providing you with updates on the progress of your case. If the animal is dangerous or its actions could put others at risk, pleasecall999now. How do I get an update on the progress my report to Action Fraud? If you wish to seek an update outside of the above, or if you have not registered with Action Fraud, then an update can be requested through the Contact Us facility on the Action Fraud website. If you have been advised the relevant review body is the Office of the Police Crime Commissioner you can: You can request a review to Northumbria Police and Crime Commissioner online here. The NFIB is also hosted by the City of London Police. This update can be made through your individual account or through the Contact Us facility on the Action Fraud website if you have not registered with Action Fraud. Dont assume that a particular piece of information is not relevant. If you want to report an incident, but you do not want to be identified to the police, call Crimestoppers on 0800 555 111. Anti-social behaviour is any aggressive, intimidating or destructive activity that damages another person's quality of life. ConfidentialReporting NumberPolice Integrity LineTel:0800 111 4444northumbria-confidential-hotline@northumbria.pnn.police.uk. You can also have a read of our recent Newsletters. Please note all calls from Northumbria Victim & Witness Service will be made from a withheld number. Thats OK. Your details. If so, please call999now. The site also provides links to organisations that can offer support and advice on hate crime related issues. who should be able to investigate and take action if needed. Not every report results in an investigation, but every report helps to build a picture of offending and is retained for future intelligence. Northumbria Police will investigate reports of crime referred from Action Fraud and will give you regular updates about the progress of your case. Is someone in immediate danger? Policing is often carried out under difficult conditions. request a review to Northumbria Police and Crime Commissioner online here. Your neighbourhood. This helps teams find long-term solutions . True Vision provides information for victims and the public about what hate crime is, why it is important to report it when it happens, and sets out the range of ways hate crime can be reported, including via a new online reporting form. For example, you might want to tell us about suspected drug dealing in your area, tell us something about an ongoing appeal or investigation that could help the case. If lost on public transport, we recommend you contact the operator. The below number is the confidential reporting line for you to reportANYmatters you wish to bring to the attention of the Counter Corruption Unit, regarding criminal and/ or unethical behaviour you have witnessed or are aware of within the Force. If you are the victim of crime or have witnessed any non-emergency incident occurring within the Northumbria Police area use ouronline reporting form below. This viability test is to ensure there are definitive lines of enquiry for a force, or other law enforcement agency to progress. Failure to comply may result in individuals facing criminal prosecutions/ convictions at court and regulatory action against the Force undertaken by the Information Commissioners Office. Or you could tell us about a neighbour who youre worried might be a victim of domestic abuse. What happens if my complaint is deemed not reasonable to investigate? Teams work closely with local authorities, organisations, partners and residents to decide policing priorities. You can see details of your local Neighbourhood Policing Team and can contact them directly by: Using the 'Use My Location' button above - which will attempt to identify your local team. Please contactyour local councilwho will be able to investigate and advise you on the next steps. This includes taking unauthorised short cuts through a garden or building. Hate crime is any criminal offence that is targeted at a person or group of people because of prejudice or hostility, such as race, religion, sexual orientation, gender identity, age or disability. Does it feel like the situation could get heated or violent very soon? This may affect the outcome of the investigation as many lines of enquiry such as CCTV or Body Worn Video are not retained after a certain length of time and may not be available to the investigator. If a crime is happening now or someone is in immediate danger, call 999. Any allegation that a police workforce member has used their police status, knowledge and powers to deter a victim from reporting, to harm or discredit them or to undermine a police investigation will be treated with utmost seriousness. In this case, use our online form. The majority of police officers, staff and volunteers are hardworking, professional and deliver an excellent service. Trespassing considered to be antisocial behaviour covers those situations where people have entered land, including water, or premises without lawful authority or permission. Benton Lane. People who are particularly vulnerable to such abuse include those suffering mental ill health, those with learning difficulties, juveniles, those who are drug or alcohol dependent, victims of abuse and victims of an alarming or traumatic experience. who should be able to investigate and take action if needed. If the calls are indecent, threatening or obscene use our online form. Once your report has been disseminated, the recipient force takes responsibility for providing you with updates on the progress of your case. If you need to report a crime or incident please head over to our main police website www.northumbria.police.uk. Anti-social behaviour is any aggressive, intimidating or destructive activity that damages another person's quality of life. These triaged reports are assessed by experienced crime reviewers who consider the viability of each report, or series of reports where these appear to be linked. Crimes that meet the viability test are referred to the appropriate police force or law enforcement agency for action. Repetitious your complaint is the same or similar to a previous complaint made by you and for which you have received a response. If you have found property, your legal obligation is to try to reunite it withthe owner. By providing your contact details this will help us verify the authenticity of the information and support you as quickly as possible if we need to. A request for review received outside of the 28th day may not be considered. For example, you might want to tell us about suspected drug dealing in your area, tell us something about an ongoing appeal or investigation that could help the case. We will consider your explanation and consider if it is reasonable and proportionate to address your complaint. If there's no immediate danger, use ouronline reporting form below. Emergency: Call 999 | Non-Emergency: Call 101 or. Dont forget to upload photos for free too! You can request a review against the decision made by the Force Assessor not to investigate your complaint on the grounds that it is not reasonable or proportionate. The types of items we may be able to help with include: We recommend recording any lost or found property at https://www.secureassetregister.com/en-gbor Report my Loss. Please check station opening times here before you attend. Does it feel like the situation could get heated or violent very soon? You will be contacted by the investigator to discuss your complaint allegations to ensure that your concerns are understood. An awareness of the impact/ outcome of any breaches is highlighted during these inputs. Please have the following information available, if possible. Before choosing a Civil Asset Recovery Agent, you should undertake adequate checks to ensure they are legitimate. ANYreporting will be handled in the strictest confidence and your identity will be protected. Info, 2023 Northumbria Police & Crime Commissioner. To prevent this serious form of corruption and highlight the importance of reporting any concerns/ suspicions in relation to colleagues. There arecertain items that you are not allowed to keep and claim under ANY circumstances. If your report is disseminated to a police force you will be provided with the name of the recipient force. If you're not sure who the person (or persons) that has committed the offence contact Action Fraud using theonline fraud reporting toolor by calling Action Fraud on0300 123 2040. If you are reporting a lost or stolen foreign national passport, please visit your local police station in person. Remember to report a crime or incident please use our report an incident form. This helps teams find long-term solutions . Examples of the type of behaviour you may wish to report are: ANYreporting, will be handled in the strictest confidence and your identity will be protected. Teams work closely with local authorities, organisations, partners and residents to decide policing priorities. When reporting online you will be given the option to register, login to an existing account or continue as a guest. You disagree with the findings of an investigation into your complaint. Does it feel like the situation could get heated or violent very soon? You disagree with the decision not to refer the officers or staff members conduct to the Crown Prosecution Service (CPS) for a decision about whether to bring criminal charges. Dont assume that a particular piece of information is not relevant. If you have lost the item in a shopping centre, pub, leisure centre etc., contact the premises directly. The Force will continue to improve its response and handling of missing persons in line with its up to date procedures and learning. If the animal is dangerous or its actions could put others at risk, pleasecall999now. You might feel that the right witnesses were not interviewed, or that your complaint was misunderstood, or that Northumbria Police did not make the right decision based on all the evidence. The abuse of position for a sexual purpose is defined as: "Any behaviour by a police officer or police staff member*, whether on or off duty, that takes advantage of their position as a member of the police service to misuse their position, authority or powers in order to pursue a sexual or improper emotional relationship with any member of the public. What do you want to tell us? Or you can complain to the Independent Office for Police Conduct (IOPC). This can also be referred to as an expression of dissatisfaction. Find your nearest station. Communications Department and investment in Contact Handler resource. You coulddo this by putting up a notice near to where youfound the item. Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice, Please note you will be contacted within 48 hours. Contact us : Northumbria Police Home Our Services About Us Your Neighbourhood Advice and Information Latest news Contact us How can we help? (*including volunteers or staff contracted into police roles). The below number is the confidential reporting line for you to reportANYmatters you wish to bring to the attention of the Police Counter Corruption Unit, regarding criminal and/ or unethical behaviour you have witnessed or are aware of within the Force. If you have a genuine concern about something youve seen or heard, wed much rather you tell us than keep it to yourself. If you know the person (or persons) who has committed the fraud against you and the person is local* to you - report the incident direct to us by using our report an incident form. You can report fraud or cybercrime to Action Fraud 24/7 viathe online reporting tool. Action Fraud and the NFIB do not have investigative powers and therefore cannot guarantee or prompt a police investigation, or advise you on the contents of your report. Do you need support right away? Please have the following information available, if possible. Does it feel like the situation could get heated or violent very soon? If there's no immediate danger, use our online form. Further training has been provided and the Force procedure has been updated reflecting the need to identify the correct risk assessment after an incident has been created. Is this happening now? Trespassing considered to be antisocial behaviour covers those situations where people have entered land, including water, or premises without lawful authority or permission. If you know the person (or persons) who has committed the fraud against you and the person is local* to you - report the incident direct to us by using our report an incident form. Based on 48 salaries posted anonymously by Northumbria Police Police Sergeant employees in Crawley. Corporate Development. If at the conclusion of your complaint investigation, you are unhappy with the way your complaint was handled or with the final outcome you have a right to apply for a request for review. We will take steps to make sure we gather all the relevant information and keep you informed throughoutthe process. If the level of service provided by the police has been unacceptable, the following actions may be taken with the officer or member of police staff. Any other passports or driving licences should be reported directly to the Passport Office online or DVLA online. Do you need support right away? If it turns out to be nothing, thats good news. Please have the following information available, if possible. Contact telephone number *. Please reach out via the details below and give us a follow on our social media channels. If you think you have been treated unfairly by the police or that the standard of service fell short of your expectations, you have a right as a member of the public to make a complaint. First name (s) *. You will also receive postal updates. This will ensure that you send your review request to the correct organisation; your letter will also tell you when your review must be received by. Contact. Meet 14 of our fresh, new community support officers who will be landing in a neighbourhood near you this week. If you have lost an item of property, we recommend that you make reasonable enquiries in the area. Start A Live Chat. Inclusion and Community Engagement Manager Rebecca Croser Telephone: 0191 260 4215. The Financial Conduct Authority has details of known fraudulent Civil Asset Recovery Agents. However, some are sadly still capable of falling below the high standards set by the force. Open Monday - Friday: 9am- 4pm Call: 0800 011 3116 Email us: NVWS@northumbria.police.uk In an emergency, if you need the police, call them on 999 You can contact the police in a non-emergency on 101 or by using the online 101 form at www.northumbria.police.uk People swearing at you and making abusive remarks, People doing things to frighten, intimidate, or scare you, Damage to your property or car or having things stolen, If a crime is happening now or someone is in immediate danger, call, Is it an emergency? You can obtain a lost property reference number if you report your lost phone at secureassetregister.com. out how we can help you! Hate crime is any criminal offence that is targeted at a person or group of people because of prejudice or hostility, such as race, religion, sexual orientation, gender identity, age or disability. Contact telephone number *. If you have a matter that requires local police action or assistance, please contact your nearest MSP post. Such actions may also constitute a criminal offence under Section 55 Data Protection Act 1998 and/ or Section 1 Computer Misuse Act 1990. Data matching allows reports from different parts of the country to be linked through analysis. The outcome of your complaint will determine the service provided to you by the police as being either acceptable, not acceptable or the investigator could not determine the level of service. This letter will usually contain a property reference number with details stating where to collect the property from. This squad have successfully completed an Reports to Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which assesses the reports in order to identity those cases presenting the best opportunity for police forces and other law enforcement agencies to investigate. If you want to report an incident, but you do not want to be identified to the police, call Crimestoppers on 0800 555 111. *A local person could be a personbelonging to a specific town or area where there are viable investigative leads to consider for an investigation. Reports to Action Fraud are considered for assessment or referral to the police (or other law enforcement agency) by the National Fraud Intelligence Bureau, operated by the City of London Police. You will be contacted at least every 28 days with an update on the progress of your complaint. Reports to Action Fraud are considered for assessment or referral to the police (or other law enforcement agency) by the National Fraud Intelligence Bureau, operated by the City of London Police. Northumbria Police will investigate reports of crime referred from Action Fraud and will give you regular updates about the progress of your case. That way, our specially trained officers can look into it. Crime. EMPLOYERS: Call 1-855-484-2636 - Monday - Friday; 8 a.m. to 5 p.m. Do you need support right away? The fraud is happening now or the fraud has just happened. If lost on public transport, we recommend you contact the operator. To ensure that all officers and staff understand their personal responsibility when using Northumbria Police ICT Systems there is an Acceptable Use Policy which they are asked to read. Officers/ staff using their professional position to establish or pursue a sexual or improper emotional relationship with any current or former victim, offenderor witness, or using contact with them to pursue a relationship with someone close to them. If we do need to get in touch for any reason we will be extremely discreet. Through innovative crime fighting programs like Cease Fire, Project Green Light, and the new Real Time Crime Center, Detroit has seen sustained reductions in nearly every category of crime. First name (s) * Surname (Family name) * Date of birth * Email address * How the fireworks were being misused, such as being thrown in the street or at people or property, If the calls are indecent, threatening or obscene u, Details or a description of the people involved, If they were being rowdy or causing a nuisance, Type of activity, such as posting sex cards or loitering, Whether they were trespassing in a building or on land, Details of any equipment they had with them, The vehicle's details, including vehicle registration mark (VRM), who will be able to investigate and advise you on the next steps. At the conclusion of the investigation the investigator will provide you with an investigation outcome letter. For advice on how to best protect yourself from becoming a victim of fraud or cyber crime, please visit Action Frauds website or sign up for their alerts. ", This includes: committing a sexual act, initiating sexual contact with, or responding to any perceived sexually motivated behaviour from another person; entering into any communication that could be perceived as sexually motivated or lewd; or for any other sexual purpose. You have 28 days within which to lodge your request for review to either the OPCC or the IOPC. If you think you've been a victim of hate crime, you should report it as soon as possible. The Police Constable Degree Apprenticeship. Non-emergency: dial 101 . What are my options to seek civil redress? If the animal is dangerous or its actions could put others at risk, please. Littering or discarded drugs paraphernalia, https://www.secureassetregister.com/en-gb, Ive lost my phone and need a reference number for my insurance company, I had my property seized and want it returned as the case is no longer ongoing, You can make a complaint in the following ways, Click here to use our online complaints form, professionalstandards@northumbria.pnn.police.uk, Click here to use the online complaint form. Reports to Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which assesses the reports in order to identity those cases presenting the best opportunity for police forces and other law enforcement agencies to investigate. Specialist officers will assess your information and, where appropriate, investigate the website and work with partners to remove it. Northumbria Police do not issue reference numbers for lost property. True Vision is a third party hate crime reporting website supported by all Police forces in England, Wales and Northern Ireland. You disagree with the action that Northumbria Police plan to take after investigating your complaint. The fraud is happening now or the fraud has just happened. Please be aware that we operate a 24/7 shift pattern and it may be several days before you receive a reply. We appreciate any intelligence we receive, however this pageis NOT monitored 24/7 and this form is to be used for non urgent intelligence only. It is really important that you provide as much accurate information as you can. Where this is not possible, you can expect your complaint to be referred to our Professional Standards Department to be recorded in accordance with Schedule 3 of the Police Reform Act 2002. If so, pleasecall999now. Crimestoppers is a charity that operates across the UK to help fight crime. If your intelligence requires an immediate response please dial 999. Complaints can be made about general standards of policing, operational policies/procedures and individuals who work for Northumbria Police. It can include the following types of abuse: Domestic abuse can include harassment, stalking, female genital mutilation, forced marriage and honour based abuse. Other complaints will be allocated to the most suitable investigator within the relevant force area. The tool will guide you through simple questions to identify what has happened and advisors are available on web chat 24 hours a day to give you help and advice if you need it. If no further action will be taken, we will communicate this to you with a rationale for our decision. Skip to content. You disagree with the rationale provided by the Force Assessor when making their decision. The relevant review body will look at whether the handling or the outcome of your complaint was reasonable and proportionate. Not if you dont want them to. If the calls are indecent, threatening or obscene use our online form. If you cant find what you are looking for on our website use this form to get in touch with us. Surname (Family name) *. For people who are deaf, hard of hearing or speech impaired: 07786 200815, If you are calling from outside of England & Wales, please call: (+ 44) 1661 872 555. The Professional Standards Department will review and assess your complaint to determine if it is reasonable or proportionate to investigate. If you continue as a guest you will only be able to receive updates by email or post. Is someone in immediate danger? Within five working days you will be contacted by our Complaints Services Team in order to fully understand the context of your complaint and guide you through the process.We have a responsibility to respond to your complaint in a reasonable and proportionate manner; the team will seek clarity from you as to your expected outcome and will help to address your concerns where appropriate at the earliest opportunity. Alternatively, you can report a crime anonymously with Crimestoppersonline. If your complaint is referred to the IOPC, you will be notified and the IOPC will decide who investigates the complaint. If you have had property seized by police and would like to query its return, you must contact and speak with the officer in charge directly. You can report in confidence online via our secure form: Save and resume a partially completed report, anything with a memory or storage function, identifiable information such as personal documents, Free text box allowing you to explain exactly why you need to make contact, By post: Professional Standards Department, Newcastle City Centre Police Station, Forth Banks, Newcastle upon Tyne, NE1 3PH, In person at any police station with a front office, By post to the IOPC: PO Box 473, Sale, M33 0BW. Teams are made up of officers based in the area, supported by additional officers from the wider area. In order for us to positively identify and assist you with your enquiry, we require the following information from you. Fax Number: (313) 964-7651: Hours of Operation: 12:00PM - 12:00PM (EST), Seven Days Week: Detroit-Windsor Truck Ferry; Phone Number: (313) 842-0955: Once reports have been recorded by Action Fraud they are assessed against Home Office Counting Rules, which are the standards against which police record crime. Analytics Contacts; Locate a Port of Entry; Find a Broker; Information Correction Form; How to do Business with CBP; Service of Process; Contact Us Contacts; . News Centre. Remember to report a crime or incident please use our report an incident form. CCTV within custody suites has shown that these individuals have been: Persons who present in this condition should be treated in hospital rather than taken to a custody suite. To find out who should handle your request for review please refer to the letter you received from Professional Standards Department informing you of the outcome of your complaint. If an offence has just happened contact us by using our report an incident form. True Vision is a third party hate crime reporting website supported by all Police forces in England, Wales and Northern Ireland. Usually the officer will arrange for a letter to be sent to your last known home address informing you to contact Northumbria Police to arrange a collection. For all other languages, the customer service representative will connect you to a translator for assistance. A Force Wide bulletin called The Standard continues to raise awareness and learning. In instances where detainees are drunk/ under the influence of drugs but are not deemed to be incapable, officers need to be confident that the person is fit to be transported to a custody suite and monitor their condition throughout the journey. You can report in confidence online via our secure form: Save and resume a partially completed report, anything with a memory or storage function, identifiable information such as personal documents. For general enquiries text us on: 07786 200814. Please complete the form below or contact us using the other methods provided: Address Northumbria Police & Crime Commissioner 2nd Floor Victory House Balliol Business Park Benton Lane. Examples of the type of behaviour you may wish to report are disclosing of confidential information, criminal associations and abuse of position for sexual gain. The site also provides links to organisations that can offer support and advice on hate crime related issues. Crimestoppers will ask questions about the crime you have information on but will never ask questions about you. After you report an incident to us aninvestigation will start. Use our online form Please have the following information available, if possible. FORM COMPLETED BY (if completed by Force) Name Maximum 100 characters. Misconduct Hearing This takes place when an individual is found to have a Case to Answer for gross misconduct. Specialist officers will assess your information and, where appropriate, investigate the website and work with partners to remove it. through social media/ phone/ email, Kisses on end of messages (x) or other sexualised comments, Continued contact after an incident or case is concluded, Report via a third party agency (IOPC, Local Authority, Solicitor, Citizens Advice Bureau, other support agency or charity), Report via the Police Confidential Reporting Line.